Refund policy

Return & Refund Policy

Last Updated: July 2026

Thank you for choosing GHA Homoeopathy. Because our products are personal care cosmetics and hygiene-sensitive formulations, we maintain a strict policy regarding returns and refunds to ensure the health and safety of all our consumers.

1. Absolute No-Return, No-Exchange & No-Replacement Policy

  • All Sales Are Final: Once an order is confirmed, processed, or successfully delivered, we do not accept returns, refunds, cancellations, exchanges, or replacements under any circumstances.

  • Personal Suitability: We are unable to offer refunds or exchanges if a product does not suit your specific skin type, if you experience a personal sensitivity, or if you dislike the texture, scent, or color of the product. We strongly encourage checking the full ingredient list or testing a small patch of skin before full use.

  • Transit and Handling: GHA Homoeopathy is not liable for any third-party transit damages, leaks, or handling issues. No replacements or refunds will be issued for items damaged during courier delivery.

2. Order Cancellations

  • Once an order is finalized through our payment channels, it enters our immediate 2-day dispatch queue. Therefore, orders cannot be cancelled, modified, or recalled once placed.

3. Contact & Queries

If you have any questions regarding the ingredients or the status of your fulfillment before placing an order, our team is available to assist you.

  • Email Support: gha.homoeo@outlook.com

  • Response Turnaround: We will respond to your policy or order status queries within 24 hours.